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Problems in Dell Alienware® M15x

Nidhi About Nidhi

is the Gizmo Gal for iYogi. A writer by choice and Gizmo Geek by nature, she brings the hottest and latest happening in the Gadgets’ world. So, when you need a peek inside the tech world, you know where the action is.

Get to know Problems in Dell Alienware® M15x

Dell Alienware® M15x is a high-performance notebook designed, especially, for gamers. It comes with two graphics cards: NVIDIA® card and Intel® Graphics Media Accelerator X3100 that it is integrated in the motherboard. The great feature is that it has an extraordinary ability to switch between the two graphics cards.

Details regarding problems in Dell Alienware® M15x are discussed in the following points.

  • Graphic cards
  • Overheating
  • Keyboard
  • Registry system
  • Sound and video issues

Graphic cards

One of the most encountered problems in Dell Alienware® M15x is that the laptop is locking down for a short time, the screen is dying, and it is restarting again. The message received is that a graphics driver or NVIDIA® driver was reset. In this case, the problem seems to be generated by a faulty graphics card. One of the solutions to fix the problem is to reinstall the former graphics card. The problem can be created by the fact that maybe Aero® and NVIDIA® drivers aren’t able to work together properly. But the best solution might be to reinstall the game that creates you these problems.


Even if Dell Alienware® M15x has two fans that assure good ventilation, the overheating problem cannot be taken as completely eliminated. If one of the fans is not working properly the laptop can overheat. Use the vacuum to remove the dust from the fans.


Some problems can occur with the keyboard. Sometimes, keyboard is not able to keep up with the user’s typing speed. The problem can be easy fixed. You must adjust the mouse properties. Go in ‘Mouse Properties’, ‘Device Settings’, ‘Settings’ and then, in ‘Edge Motion’. You must select ‘No edge motion’ option. Then click on ‘Pointer Refresh Rate’ and select ‘Slow’. If you poured liquids over the keyboard, or you exposed it to other violent acts, it can be completely damaged and it must be replaced.

Registry system

The registry system of your laptop is the place where all the information about updates, program installing, uninstalling programs, and so on are stored. This information needs resources and free space. If the registry system is very bloated it can cause severe damages to your computer. The solution is to clean the registry system periodically. All the useless information must be deleted. In this way, you create free space and increase the laptop capabilities.

Sound and video issues

If the video driver or the sound drivers are corrupted or damaged, the consequence is no sound or no video. The solution is to uninstall the faulty drivers and reinstall them. Download them from the CD that came along your laptop. In case you don’t have it, download them from the Dell website but not before making sure that you have really found the compatible drivers for your operating system.


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